POWER OUTAGES AND SNOW PLOWING

 Here are some tips for staying safe on the roads:

• Delay all non-essential travel and plan to travel around winter weather.
• Check weather and road conditions before traveling.
• Make sure your vehicle is equipped with emergency supplies. 

VDOT is responsible for snow removal on all state-maintained roads. While all cities and some towns maintain their roads, VDOT may support cities and towns if requested.

VDOT snow removal priorities are as follows: 

1. Interstate highways 
2. Primary roads (routes number 1-599) 
3. High-volume secondary roads (routes numbered 600 and up) 
4. Residential streets

If you have questions about your street or other roads in your area, the first step is to determine who maintains those roads. 

VDOT is responsible for all state-maintained roads. Typically, towns and cities are responsible for their own road maintenance but VDOT assists all the towns in SD-31 (Western Loudoun and Northern Fauquier) apart from Leesburg and Purcellville. Please note private roads are maintained by the property owner or Homeowner's Association.

For Loudoun residents, you can learn more about road safety and maintenance as well as determine who maintains your road here. 

• Stay away from and report downed poles or power lines and anything that might be in contact with them. They could be energized and dangerous.
• If someone in your home requires electricity for a serious medical condition, review your backup plan for an alternate location with power you can rely on during an outage or a generator.
• Prepare food, water, medications and emergency supplies

To report an outage and track restoration time: 

1. You can use the Dominion Energy mobile apps (iPhone and Google)
2. Visit the Dominion Energy website
3.  Call 866-DOM-HELP (866-366-4357) 

To report an outage: 

1. Text "OUT" to 63273
2. Call 800-552-3904
3. Visit the Rappahannock Electric Cooperative website
4. Use the Rappahannock Electric Cooperative mobile app (iPhone and Google)

To report an outage:

• Text "#OUT" to 85700 or text "STATUS" to receive updates on a reported outage
• Use the myNOVEC mobile app
• Call 703-335-0500
• Log into your online account